FREQUENTLY ASKED QUESTIONS
Welcome to the FAQ page of DAILYNEEDS DIRECT HUB LLC! We hope to help you answer your questions about shopping with us, ordering, receiving, etc. If you can’t find the answer here, please feel free to contact the customer service team.
- How do I place an order?
You can place an order on our website by following the steps below:
Browse our products and select the items you want.
Select the size and color you want, then click “Add to Cart”.
When you are ready to check out, click the shopping cart icon and follow the prompts to complete the order and payment. - Can I change or cancel my order?
If you wish to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but once an order enters the shipping process, it may not be possible to change or cancel. - How do I check the status of my order?
You can check the status of your order by visiting the “Order Inquiry” page of our website and entering your order number and email address. You can also contact us through customer service to get the latest order information. - What payment methods are available?
We accept a variety of payment methods, including:
Credit Card (Visa, MasterCard, American Express)
Debit Card
PayPal
Other electronic payment methods (please check the checkout page for details) - How much is the shipping cost?
Shipping costs vary depending on the amount of your order and the delivery address. The system will calculate and display the exact shipping cost during checkout. We offer a variety of shipping options for you to choose from. - Can I track my package?
Yes, we will send you tracking information via email once your order is shipped. You can use this information to check the status of your package on the shipping company’s website. - How do I make a return or exchange?
For more information on returns and exchanges, please refer to our Refund and Return Policy page. Generally, you can apply for a return within 7 days of receiving the item. The item must be in unused condition and with the original packaging. - What if I received the wrong item?
If your item is wrong, please contact our customer service team immediately. We will provide you with instructions on how to return the wrong item and ensure that you receive the correct item.